Last updated: 13 August 2026

DocCarex is a technology platform for healthcare discovery and appointment coordination; it is not a care provider. Users must keep OTPs and staff credentials confidential.

An appointment begins as a request and is not confirmed until the assigned manager approves and assigns a time. Providers remain responsible for their services, fees and clinical care. Patients must provide accurate information and follow cancellation, rescheduling and no-show rules. Agents act with patient authorization; commission arises only from valid completed appointments.

Completion, disputes, reviews, prescription access, diagnostic bookings, pharmacy orders, withdrawals and promoted listings follow configured status, permission and audit controls. Sponsored results are labelled. If payment is enabled, displayed provider and refund rules apply.

Unauthorized access, false information, harassment, fraud, scraping or security disruption is prohibited and may result in suspension. Platform content and branding may not be reused without permission. Third-party SMS, email, WhatsApp, Maps and payment terms may also apply.

DocCarex does not guarantee emergency response, clinical outcomes or continuous provider availability. Liability is limited reasonably to its role as a technology platform. Changes will be published on this CMS page. Contact: 01781385581.